"The booking process was awful and when I telephoned to get help, the information given was unhelpful and he put the phone down on me.
I did not receive an email clarification of the booking
When I rang a few days before hand the operative was not fully aware of the booking
The vehicle was shoddy and a reallly rough ride
The driver was rude to the passengers
I will not use your company again"
NEIL PATERSON
"Journey passed quickly as the driver was informative on the history of the UK."